Welcome to VAIL!

Woman and Man in Wheelchair in tech lab Front View of the VAIL Building Mario in water in Mobi-Chair and his wife Front view of VAIL-South Texas in Laredo Man in wheelchair and women awaiting bus under canopy Deaf Staff Member signing to another using Facetime on iPad Navigator students in training class.

Healthcare and Community Resource Fair February 7th

Get the latest information on Affordable Healthcare and resources in the community! Invite the family to experience fun games, arts and crafts and face painting.

Also get to meet Marky, the VAIL Marketplace Navigator Mascot. Meet Marky, Mascot in Brown & White Dog CostumeMarky is a charming, winsome  and funny brown bulldog who plans to roam the event

Free health screenings will be available to those who attend as well.

3016 North McColl Road, Ste B
McAllen, TX 78501

9:00 am – 3:00 pm

For special accommodations, please call VAIL at :





Board Member Mary Jo Klein Passes Away in McAllen

VAIL staff, board members and consumers will sorely miss Mary Jo Klein, who was a founding member of VAIL in 1988, and served on the VAIL Board of Directors for the next 26 years.   She was instrumental in establishing the solid and ethical foundation upon which VAIL continues to operate.

Mary Jo Klein, Board Member

Mary Jo Klein

Through the years she participated in advocacy and accessibility marches and rallies to foster awareness of the barriers that people with disabilities face in the community.  She was always the sunshine in board meetings, and she approached advocacy with that same big smile.   She had a gentle approach, but a deep commitment to removing barriers that prevented her and her neighbors from accessing large areas of the community.

Mary Jo’s loyalty and dedication were an inspiration to VAIL board and staff.

Follow the link to read the obituary and have the opportunity to sign the Guest Book online.


Affordable Health Insurance Enrollment Beginning

Open Enrollment for the Health Insurance Marketplace has begun and will be available from November 15, 2014  through February 15, 2015. Those who have already chosen a health plan through the Marketplace will have one month (November 15 through December 15, 2014) to make changes to their existing plan.

Be sure to get in touch with us to:

  • Enroll
  • Get information
  • Maintain your insurance plan and re-enroll
  • Apply for exemption
  • Change personal information
  • Appeal Marketplace decision
  • Apply for Medicaid and Chip

For more information, follow the link below:

Health Insurance Marketplace

People with Disabilities Have the Right to Vote!

Learn more about voting rights of people with disabilities. Watch the Video at YouTube from Disability Rights of Texas by following the link below:

Vote Video: Disability Rights Texas

There are certain requirements all citizens must meet before they can vote in Texas. Follow the link below to see how to meet these requirements.


Teresa Stern, VAIL Staff Member, had this to say about her first voting experience: “Voting can be very scary when it’s your first time and if you also have a disability. The first time I voted, I didn’t know what to do. My father told me who to vote for. He told me not to discuss with anyone who I am voting for. That was many votes ago, and after that first time, I always planned ahead so I would feel confident voting. Since that first time, I have always decided for myself who I want to vote for. I am a registered Voter; I listen to the candidates and vote for the one who most represents the things I believe in; and I always check with my voting place to see if anything has changed to be sure they will have the accommodations I will need to vote. Then I am ready to vote!”

VAIL Author Teresa Stern Writes Children’s Book

Teresa Stern, VAIL’s Receptionist, has written a charming children’s book called the Grocery Store Alphabet Game! We are proud of her! She recently participated in a Book Signing event hosted by Sarah Book Publishing in Harlingen Thursday, July 31st.  Teresa is happy to sign her books.

If you are interested in buying Teresa’s book online, you can find it on Amazon.

Like Teresa’s Facebook Page!